Refund policy

All sales are final. No refunds accepted, no returns honored. Items with significant factory defects are accepted for exchange within 14 days from when shipment is received. We require that customers notify info@crookedlid.com of any problems with merchandise within 48 hours of receiving. Items must be in as-new condition. Please allow 3-5 business days for refunds to process once we receive the exchange back at our warehouse. You will receive an email when we have issued a refund to your account.

Customers are responsible for return shipping costs incurred while sending merchandise back to our warehouse for exchange.